The Zoho Desk software enables users and agents to efficiently resolve customer issues. Each issue or complaint that an agent receives from customers is called a ticket. The ticket management system automates the resolution process. Create Starred Ticket Views . You can not only view starred ticket views but can also create a starred view using the Zoho …Mar 17, 2021 ... ... support tickets swiftly, and ensure satisfaction on multiple channels. Zoho support desk software aims to optimize a business's support ...Mar 13, 2023 ... Though their CRM may be their most well-known tool, they also create solutions for other use cases. One of those is their help desk software ...The Zoho Desk software enables users and agents to efficiently resolve customer issues. Each issue or complaint that an agent receives from customers is called a ticket. The ticket management system automates the resolution process. Create Starred Ticket Views . You can not only view starred ticket views but can also create a starred view using the Zoho …Learn how to use Zoho Desk, a cloud-based help desk software, to manage customer support tickets, automate workflows, customize reports, and more. Browse articles by …Zoho Desk is flexible, cloud-based customer service software equipped with contextual AI that allows you to provide the support experience your customers truly deserve. With Zoho Desk, you can efficiently prioritize, manage, and resolve a high volume of requests across multiple channels. Build a robust knowledge base to empower your team and ...Simple Desktop Accounting Software for Windows PC. Zoho Books is a modern accounting app designed for Windows 10. Send Quotes and invoices, record expenses and bills, …Mar 17, 2021 ... ... support tickets swiftly, and ensure satisfaction on multiple channels. Zoho support desk software aims to optimize a business's support ...Swaroop Naik, Senior Manager, Software Development. Read full story. We are growing in terms of the area of service and the number of people we can help. Zoho Desk is something we are using significantly for our counselling team. Michael Cheah, Executive Director. Read full story. We manage thousands of customer conversations on a daily …Zoho People is an online human resource solution that helps automate all your HR tasks. Request a demo a demo to learn more about the product. Start 15-day free trial now! Zoho.com. Payroll. ... Desk. Helpdesk software to deliver great customer support. Assist. Remote support and unattended remote access software. Lens. Interactive remote …Inviting your team as agents in Zoho Desk with the right permissions and accessibility roles is the first step to onboard them to the help desk. Each agent is assigned a role and a profile. The role is based on the role …PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk.Zoho Desk là phần mềm hỗ trợ dịch vụ khách hàng trực tuyến giúp các doanh nghiệp làm hài lòng khách hàng hơn và trao thêm sức mạnh cho đội ngũ nhân viên, từ đó phát triển mạnh mẽ hơn. Miễn phí dùng thử 15 ngày. ... được hài lòng nhất trong Best software products 2022 của G2. Huy hiệu Lựa chọn cho chất lượng theo Top Ranked Solution 2022Bring CRM data to your Desk. Zoho CRM is your one-stop database solution for managing all your prospects and customers. By integrating Zoho Desk with Zoho CRM, you can find out when a lead raises a support ticket, and respond right from the CRM interface. Your support agents can view tickets from prospects and notify sales reps to step in when ...Click Zohounder the Marketplacemenu. On the Zohopage, select Zoho CRM. On the Zoho CRM page, click Edit next to the corresponding module from Sync Settings. Click Enable Two-way Sync on the Configure Sync page. Click Save. Note:Updating the CRM field that is mapped to a Zoho Desk field will not affect records.Learn how to use Zoho Desk, a cloud-based help desk software, to manage customer support tickets, automate workflows, customize reports, and more. Browse articles by … Agents become more productive, managers become more impactful and customers become more empowered with Zoho Desk. It’s customizable, easy to set-up, and can scale to suit your company size. A part of Zoho's 35+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. Click the Setup icon ( ) in the top bar.; Click Connections under the Developer Space menu. You will land on the My Connections page, which will list the connections created by you.; Click the Create Connection button in the top right corner of the page.; On the Create Connection page, do either of the following:; Select and configure a predefined …Zoho Desk ist eine Helpdesk-Software für den Online-Kundenservice und sorgt für zufriedene Kunden, kompetente Mitarbeiter und gesündere Unternehmen. Jetzt 15 Tage kostenlos testen.Integrate customer service with the rest of your company. Get more out of Zoho Desk by connecting it with all the other software your team uses. Extend. Your help desk, on the cloud. Zoho Desk is a cloud help desk software that helps you support your customers, no matter how they reach out to you, wherever you are, via a single interface. Try it for free. Trusted by great brands. Sears. Choose Zoho One. Accelerate business growth. Activate free trial. Free for 30 days. No card details required. Free support and training. Redefine the way you work and make collaboration easy using a reliable all-in-one solution that can power all your teams, across departments. How can software help improve your after-sales customer service efforts? Read on to find out and establish an after-sales customer service management system with Zoho Desk. Try Zoho Desk. ... Zoho Desk helps you convert customer emails to tickets, compiles and organizes them in a single place, and monitors how many emails enter and how many …You can now extend Zoho Desk capabilities and take control of the users' devices to address problems on end-user machines remotely using the Zoho Assist add-on. This empowers you to provide unparalleled customer service by bringing your omnichannel help desk and the most preferred remote support software together. Con Zoho Desk, lo logramos desde un solo lugar. Paul Grimes Vicepresidente de Marketing, Lubrication Engineers International Ltd. Con una manera más estructurada de asistir a cada queja formal que proviene de un trabajador migratorio y de poder ver a través del proceso hasta que se proporcione ayuda, HealthServe ahora tiene la confianza de ... Whether you’re working from home and need a break from your office space or you just like to curl up in bed or on the couch with your laptop, a lap desk makes the experience more c... Keep the money coming in with Zoho Books. Send quotes, convert them to invoices, and get paid online on time. Create invoices in seconds. Chase payments easily with payment reminders. Give your customers the online payment option and get paid faster. Learn more. Generally, customer service software help you manage tickets but, what does it take to connect with customers, understand their concerns, earn their trust and build long-lasting relationships with them? Context. That's where Zoho Desk comes in the picture. Manage customer conversations across channels, collaborate with teams, and close every ticket … El software de asistencia gratuito de Zoho Desk incluye aplicaciones móviles que le permiten adelantarse a las situaciones sin necesidad de estar en un escritorio de manera ininterrumpida. Puede obtener actualizaciones instantáneas acerca de los tickets, ver la información del cliente y responder de manera oportuna. Issue tracking software is a tool that helps to manage, and track the issues in your software until they're fixed. Try Issue tracker system from Zoho BugTracker for free. ... Integrate with our other apps like Zoho Desk and Zoho Books, and work more efficiently. You can also integrate with other apps like Zapier, Github, Bitbucket, and others to … Customization Model your business into Zoho Desk with custom modules. Businesses are unique, and so is their data. Therefore, their customer service software should be, too. With custom modules, you can capture information that doesn't quite fit into the standard Zoho Desk modules and bring in the business context you need to close a ticke Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer. When we say context, we refer to important pieces of information that all stakeholders in customer service—agents, support managers and customers—need to deliver or receive great support.Zoho Desk is a help desk software that offers omnichannel support, AI capabilities, and integration with other Zoho products. Read 5,306 reviews from users who rate it 4.4 out of 5 stars and see pricing …Mar 11, 2024 · Zoho is ranked in our guide to the best free asset tracking software, so it's definitely worth signing up for the 15-day free trial for any of Desk's three paid plans. Users can hit the “Trial ... Inventory management software that enables you to handle inventory, orders, shipping, and warehouses. Switch to the best inventory software that is sales tax compliant. Sign up today. ... Zoho Inventory helped us to improve our inventory capabilities and customizations. The integration with other apps in the Zoho Ecosystem made data …Review of Zoho Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.Simple Online Billing Software. Zoho Invoice offers a hassle-free billing solution for your business. From managing invoices to sending payment reminders and getting paid online, Zoho Invoice supports all the features required to manage your billing processes. SIGN UP NOW Billing made easy. Easy billing. Creating and sending bills is easy with Zoho …Zoho People’s HR solution helps your team check-in from anywhere using GPS and mobile based tracking.You can also configure shifts for employees working in different time zones. Track timesheets. Be on top of your assigned tasks and know the status of any projects with user-friendly timesheets. Get clarity on everyday jobs, track their progress, and draw …Feb 15, 2023 · Exclusive savings on Zoho Desk through G2 Deals. With Zoho Desk, you can deliver seamless omnichannel support, improve agent productivity at scale, customize your help desk, leverage powerful AI capabilities, automate mundane tasks, get live performance insights, and deeply integrate with apps you use daily - all without spending a fortune. AI-powered chatbots that can handle simple customer queries and provide 24/7 support. Mobile app that allows support teams to chat with customers from their smartphones. Live chat for customer service teams helps provide easy & quick online customer support & services. Try Zoho SalesIQ's Live chat support software for free!Swaroop Naik, Senior Manager, Software Development. Read full story. We are growing in terms of the area of service and the number of people we can help. Zoho Desk is something we are using significantly for our counselling team. Michael Cheah, Executive Director. Read full story. We manage thousands of customer conversations on a daily … Multi-brand help center. With Zoho Desk's web-based help desk system, you can offer a distinctive multilingual help center for all your products/services. You can customize each help center, add permissions for access, publish SEO-friendly articles, and run a community channel for customers. Zoho Desk Pricing. Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available. Starting price: $14.00 per month. Free trial: PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk. 8% higher CSAT Score. If you are already using Zoho Desk, you must be familiar with the various channels supported by Desk—email, web forms, phone support, live chat, and social media— for customer service. As your customers gravitate towards tech-savvy solutions, Desk helps you retain the human element in every conversation. How can software help improve your after-sales customer service efforts? Read on to find out and establish an after-sales customer service management system with Zoho Desk. Try Zoho Desk. ... Zoho Desk helps you convert customer emails to tickets, compiles and organizes them in a single place, and monitors how many emails enter and how many …PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk. Zoho Desk Pricing. Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available. Starting price: $14.00 per month. Free trial: Best Overall: Freshdesk ». Best Budget: Spiceworks Cloud Help Desk ». Best for Small Businesses: Zendesk Suite ». Best for Ticket Management and Tracking: Zoho Desk ». Best for IT Help Desks ...Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer. >> Close tickets. Open happiness. Zoho Desk ...The industry's best web-based help desk software. Support customers effortlessly with the most efficient web-based help desk ticketing system. Discover new cutting-edge features, with affordable pricing plans. Check … Zoho Desk Pricing. Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available. Starting price: $14.00 per month. Free trial: Zoho Desk is the help desk platform offered by Zoho, a software company with a wide variety of products for businesses of all sizes. Zoho was founded in 1996 by Sridhar Vembu and currently has a customer base of over 60 million users. Zoho offers more than 30 software applications including Zoho Books, Zoho CRM, and Zoho People. Zoho …Contact the AKO Help Desk by phone, email or through the ticket service on its website as of 2015. You can call them at 1-866-335-ARMY (2769) or send them an email at army.esd-w.su... Desk Software de asistencia para ofrecer un excelente servicio de atención al cliente. Pruébelo ahora; Projects Gestione los proyectos, realice un seguimiento de ellos y colabore con equipos. Pruébelo ahora; Backstage Software de gestión de eventos integral. Pruébelo ahora WorkDrive Administración de archivos en línea para equipos ... Key benefits of using Zoho Desk. - 50% faster implementation than most customer service software. - Dedicated training program with a shallow learning curve. - Customizable workspace that works across any industry, brand, and department. - Hassle-free migration with the help of our account executives. - No hidden costs, long-term contracts, and ...How can software help improve your after-sales customer service efforts? Read on to find out and establish an after-sales customer service management system with Zoho Desk. Try Zoho Desk. ... Zoho Desk helps you convert customer emails to tickets, compiles and organizes them in a single place, and monitors how many emails enter and how many …Zoho Desk is a cloud help desk software that helps you support your customers, no matter how they reach out to you, wherever you are, via a single interface. Try it for free. Trusted by great brands. Sears. Daimler. …Watch comprehensive videos to learn about the various functionalities in Zoho Desk. ... Learn how to assign tickets better using some productivity hacks inside your help desk software. Blueprint in Zoho Desk. Learn about Blueprint, a simple flowchart which is dynamic, detailed and helps streamline record, and track the different activities …Mar 12, 2024 · The Best Help Desk Software of 2024. Zoho Desk: Best overall. Freshdesk: Best for integrations. Jira Service Management: Best for enterprise service management. Zendesk for Service: Best for ... La mayoría de las opciones de software de servicio de asistencia, incluido Zoho Desk, ofrece una prueba gratuita de 15 días en cualquier plan. Evalúe, compare, comprenda y, a continuación, decida. Incluso puede evaluar y comparar Zoho Desk con sus competidores, y echar un vistazo a los planes de precios antes de tomar una decisión. Nov 17, 2016 ... | A guide to CRM software by Zoho CRM. Zoho•1.1M views · 35:55 · Go to channel · Zoho One: Full Overview | Zoho One Apps Break Down | Zoho&nbs...In this Zoho desk tutorial for beginners, I share how you can use Zoho desk to stand out from your competitors by offering exceptional customer service throu...PROS. It is easy to use, easy to deploy and easy for non-technical staff to get on board.The excellent mobile app allows for easy remote work.Mobile app support biometrics. CONS. The email setup was clunky a few years ago, but better now.MFA is limited to a few suppliers. Reason for choosing Zoho Desk.The Best Help Desk Software Deals This Week*. Salesforce — Provide Effortless Customer Support. Zendesk — Zendesk Offers Top-Rated, All-in-One Customer Service Software. Sysaid — Free Trial ...Sep 14, 2022 ... Choosing service desk software is a long road of comparison. But we want to help! We opposed Zoho Desk vs. Zendesk to spot their ...What is Zoho Desk? Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. Recent Reviews. …How can software help improve your after-sales customer service efforts? Read on to find out and establish an after-sales customer service management system with Zoho Desk. Try Zoho Desk. ... Zoho Desk helps you convert customer emails to tickets, compiles and organizes them in a single place, and monitors how many emails enter and how many …Zoho Desk is a customer service and support software that offers multiple support channels, ticket automation, knowledge base and more. Read the pros and cons, pricing plans and comparison with …How can software help improve your after-sales customer service efforts? Read on to find out and establish an after-sales customer service management system with Zoho Desk. Try Zoho Desk. ... Zoho Desk helps you convert customer emails to tickets, compiles and organizes them in a single place, and monitors how many emails enter and how many … Desk Software de asistencia para ofrecer un excelente servicio de atención al cliente. Pruébelo ahora; Projects Gestione los proyectos, realice un seguimiento de ellos y colabore con equipos. Pruébelo ahora; Backstage Software de gestión de eventos integral. Pruébelo ahora WorkDrive Administración de archivos en línea para equipos ... Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.Learn how to use Zoho Desk, a cloud-based help desk software, to manage customer support tickets, automate workflows, customize reports, and more. Browse articles by …Zoho Desk is a help desk software that manages customer support tickets, portals, contracts and reports. Read user reviews, compare plans and pricing, and see how Zoho … Online Bookkeeping Software for Small Businesses. Manage your bookkeeping on the cloud using Zoho Books. Take advantage of the bookkeeping software that lets you organize your business transactions, keep accounts up-to-date, and make smart business decisions. Paid & Free Alternatives to Zoho Desk · Zendesk Support Suite · Salesforce Service Cloud · Freshdesk · Intercom · Front · LiveAgent &m...Zoho Corporation 4141 Hacienda Drive Pleasanton, CA 94588, USA. Zoho Corporation 805 Las Cimas Pkwy, Suite 380 Austin, TX 78746, USA. India Chennai. Zoho Corporation Private Limited Estancia IT Park, Plot No. 140 & 151, GST Road, Vallancheri, Chengalpattu District - 603 202, INDIA. China BeijingCheck Zoho Desk software market share in 2024, top Zoho Desk technology alternatives & competitors in Customer Engagement & customer insights."Alnafitha IT is a professional company which have good resources to take care of your technical needs." ... "Many Thanks to Alnafitha for their great support and&nb...Over 150,000 businesses across the globe run on Zoho. Our powerful cloud software suite offers deep integrations and a strong presence in over 150 countries. With Zoho's wide range of applications, commitment to data privacy, and exceptional overall brand value, you can promote our products and earn more while delivering great value for your audience. …Watch comprehensive videos to learn about the various functionalities in Zoho Desk. ... Learn how to assign tickets better using some productivity hacks inside your help desk software. Blueprint in Zoho Desk. Learn about Blueprint, a simple flowchart which is dynamic, detailed and helps streamline record, and track the different activities …Zoho Assist is a one-stop remote desktop software that provides a seamless connection to PCs, laptops, mobile devices, and servers. ... Integrated with leading help desk solutions such as Zoho desk, G Suite, Zendesk, and much more, Assist allows users to customize software, employ unattended access capabilities, and troubleshoot easily. 8% higher CSAT Score. If you are already using Zoho Desk, you must be familiar with the various channels supported by Desk—email, web forms, phone support, live chat, and social media— for customer service. As your customers gravitate towards tech-savvy solutions, Desk helps you retain the human element in every conversation. CRM Masters is one of the best Zoho helpdesk support providers. It is a cloud-based app that helps businesses through email, phone, live chat support, ...As the industry’s first context-aware help desk software, Zoho Desk provides context about customers, conversations, and integrations. Most businesses in the market claims they’re the best. But here’s what makes Zoho Desk truly stand apart: It has features no one else is offering, packed within budget-friendly plans. Features Zoho Desk Zendesk Service …Zoho Invoice is the best online invoice software for small businesses in the USA. It lets you create and send professional invoices, track payments, and manage your finances. Zoho Invoice is free to use and integrates with other Zoho products for seamless business operations. Sign up now and get started with Zoho Invoice. Your help desk, on the cloud. Zoho Desk is a cloud help desk software that helps you support your customers, no matter how they reach out to you, wherever you are, via a single interface. Try it for free. Trusted by great brands. Sears. Zoho is a software company that ships 45+ products globally. Operating on a subscription pricing model for more than 20 years has given us the opportunity to face and overcome the practical pain points of subscription businesses. Let us solve your subscription billing challenges, together. Sridhar Vembu CEO, Zoho Corporation. New to Zoho Billing ? …A suite of IT management software to manage your service management, operations management, device management and cloud monitoring needs. ... Remote desktop management. Collaborate with fellow technicians to troubleshoot managed endpoints and resolve their issues using advanced remote control. Access Remote Access Plus. ...Zoho Desk: Support. Zoho Desk is a bit different from other helpdesk software providers in that it provides different levels of support. There are three tiers, with the first being free and the ...ITSM SOFTWARE TRUSTED BY LEADING ENTERPRISES ACROSS THE GLOBE. 360° approach to IT service management. Deep native integrations with ManageEngine‘s …Swaroop Naik, Senior Manager, Software Development. Read full story. We are growing in terms of the area of service and the number of people we can help. Zoho Desk is something we are using significantly for our counselling team. Michael Cheah, Executive Director. Read full story. We manage thousands of customer conversations on a daily …
Click the Setup icon ( ) in the top bar.; Click Connections under the Developer Space menu. You will land on the My Connections page, which will list the connections created by you.; Click the Create Connection button in the top right corner of the page.; On the Create Connection page, do either of the following:; Select and configure a predefined …. Bechtler museum
Nov 14, 2023 · Zoho Desk is a help desk software that supports omnichannel customer communication and agent productivity. Read 5,342 reviews from users, see pricing plans, features, and integrations, and claim exclusive savings on Zoho Desk through G2 Deals. Zoho Desk Pricing. Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available. Starting price: $14.00 per month. Free trial: In today’s fast-paced digital landscape, providing efficient customer support is crucial for businesses to thrive. One of the most effective ways to streamline customer service ope...Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness everyday. Blog. Search for: Search. English ... Zoho Desk awarded in multiple categories for Best Software 2020 by G2! Posted on May 4, 2020 May 4, 2020 by Manish Balaji. 3 Mins Read. Categories Zoho Desk Smarter …Integrate Zoho Desk with Zoho CRM for two-way sync of data. More context to your teams and more happiness to your customers! A sale begins when a lead is converted. ... Zoho Desk is the industry’s first context-aware help desk software. Multichannel. Open up more ways to be in touch with your customers. Automation. Automate your mundane tasks, …In today’s fast-paced world, having a well-designed and functional workspace is essential for productivity. Whether you work from home or in an office, the right desk furniture can... Zoho Assist is a comprehensive and affordable online remote desktop software that streamlines remote assistance between technicians and clients. Its intuitive interface and robust feature set empower support technicians to connect to remote computers, efficiently troubleshoot issues, and quickly resolve problems. Contact the AKO Help Desk by phone, email or through the ticket service on its website as of 2015. You can call them at 1-866-335-ARMY (2769) or send them an email at army.esd-w.su...Yes, Zoho TeamInbox is included in the Zoho One plan. Write to [email protected] for more details. Is there a free trial for Zoho TeamInbox? Yes you can try out our shared inboxes free for 14 days. During the trial, you can access all the features of Zoho TeamInbox and can add up to five users in your organization. Collaboration can be complex. Make it …Zoho Desk là phần mềm hỗ trợ dịch vụ khách hàng trực tuyến giúp các doanh nghiệp làm hài lòng khách hàng hơn và trao thêm sức mạnh cho đội ngũ nhân viên, từ đó phát triển mạnh mẽ hơn. Miễn phí dùng thử 15 ngày. ... được hài lòng nhất trong Best software products 2022 của G2. Huy hiệu Lựa chọn cho chất lượng theo Top Ranked Solution 20224 days ago · The Best Help Desk Software Deals This Week*. Salesforce — Provide Effortless Customer Support. Zendesk — Zendesk Offers Top-Rated, All-in-One Customer Service Software. Sysaid — Free Trial ... Help desk software makes collaboration much smoother. You can see customer information like history, payment, KYC details, delivery status, etc., in a single ... O Zoho Desk é um software de suporte técnico de atendimento ao cliente on-line para clientes mais satisfeitos, agentes capacitados e empresas mais saudáveis. Faça uma avaliação gratuita de 15 dias. Read user reviews of Zoho Desk, a customer support software that helps businesses manage tickets, chat, and social media. Compare features, pricing, and ratings of Zoho …Desk | Integration | Knowledge Base. Integration. FAQs: Zoho Desk integration with Zoho CRM. What is Zoho Desk? A company is customer-centric if it can provide timely and efficient customer support. To provide support, they need help desk software using which support agents can resolve customers' problems.Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform. Trusted by over a 100 million users worldwide! Sign up for a free trial today. The World's Favorite CRM. Made in India. Who said world-class software can only be built in Silicon Valley? Zoho CRM empowers 250,000+ global businesses to …Mar 17, 2021 ... ... support tickets swiftly, and ensure satisfaction on multiple channels. Zoho support desk software aims to optimize a business's support ...Zoho Desk is a help desk software that manages customer support tickets, portals, contracts and reports. Read user reviews, compare plans and pricing, and see how Zoho …Trident is the first native desktop application for Zoho Workplace, available on Mac and Windows OS, that caters to all of your communication, productivity, and business needs. ... Desk Introducing Zoho Desk—the industry's first context aware help-desk software. Notebook Introducing Zoho Notebook—a mobile note taking application. SalesInbox An …Jira comes with built-in automation, queuing, knowledge base, and asset management features. It matches your operational workflow and offers a number of integrations to complement your other service software. 3. Zoho Desk. Zoho Desk is a multi-channel help desk that includes an advanced ticket management system..