Imagine What Your Clients Can Do With the Client Portal…. Keep their card on file. View and print their invoices. View open or unresolved issues. Directly pay their invoice or account balance. View their payment history and current account balance. Update their account and contact information. Request services… which opens a ticket in your ... Dispatch Jobs Information about the area found by going to Scheduling > Dispatch Jobs (the Dispatch Board)Your Business, Your Choice. The Service Autopilot training team is delighted to offer a variety of training types (from in-person to virtual) and times to work with busy service businesses like yours. We maximize our time together so that you leave with a TON of knowledge, strategies you can implement ASAP, and perhaps even some automations ...How To Videos. In this section, you will find a selection of How-To videos. These go beyond the information covered in our On-Demand classes. Note that Service Autopilot is frequently updated so the appearance of the screen in the video might be slightly different from what you see on your screen but the concepts are the same. Follow. Your Business, Your Choice. The Service Autopilot training team is delighted to offer a variety of training types (from in-person to virtual) and times to work with busy service businesses like yours. We maximize our time together so that you leave with a TON of knowledge, strategies you can implement ASAP, and perhaps even some automations ... Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...Email Statuses - Explained. Email functionality in Service Autopilot is one-way; emails can only be sent from Service Autopilot (unless an Email Integration subscription has been purchased). Incoming emails or replies will not appear in your Service Autopilot account. Instead, they return to the email address where the original message was sent ...Find answers to common questions, how-to videos, interactive courses, user guides, and more about Service Autopilot features and functions. Learn how to use SA …Forms associated with a Client or Client/Job will appear at the bottom of the list of options on any individual Client’s Screen on the Mobile. Tap on Forms to pull up the same “Fill Out Form” or “View Responses” options that your Job Detail Screen gives you. “Fill Out Form” will take you to a list of Forms associated.(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?June 25, 2020 12:35. Click the link below to download the User Guide for Custom Packages. This User Guide explains Custom Packages, how to enable them, set them up, and use them in daily activities. V2 Custom Packages User Guide 2022.pdf. (400 KB)To set this up, click Confirmation in the left panel. You have three options for Form responses: Document – Select a Document to display after the user submits the Form. You can create a new Document by going to Settings > Documents . Simple Message – Type in something to display after the user submits the form. This is the …Pros: This software seamlessly allows us to bid a job, win the bid, schedule the work, dispatch the work, perform the work, and bill the work. Front to back workflow is awesome. Cons: Somewhat of a steep learning curve. Service Autopilot is so expansive and can do so much that it can be overwhelming for a new user.Navigate to a client or lead account. Hover over the More dropdown list and click Property Measurements. This will open the map and measurement panel. Use the Measure Property tab to create and manage your measurements. To create measurements, left-click points on the map until you form a closed shape. Note: The 3D view is not …Who is Service Autopilot? Service Autopilot develops business management software for the Field Service Industry. We offer business owners an all-in-one software system, …This video covers Enhanced Product Invoicing. 3:21. Previously, if you billed a Client for a Product then your only option was to print the Product on your invoice. With Enhanced Product Invoicing, we're giving you the ability to choose whether a given Product is printed on the invoice without affecting your ability to bill for the Product.With Windows Autopilot for pre-provisioned deployment, the provisioning process is split. The time-consuming portions are done by IT, partners, or OEMs. The end user simply completes a few necessary settings and policies and then they can begin using their device. Pre-provisioned deployments use Microsoft Intune in currently supported …Client Portal users have the ability to reset their own password in case they happen to forget it. The user will need to know their username and the answers to their security questions OR the email address they have on their account.How To Videos. In this section, you will find a selection of How-To videos. These go beyond the information covered in our On-Demand classes. Note that Service Autopilot is frequently updated so the appearance of the screen in the video might be slightly different from what you see on your screen but the concepts are the same. Follow. Book A Call And Talk With Our Expert Team Today! By providing your cell phone number you agree to recurring scheduling text messages from Service Autopilot. Frequency may vary, standard messaging and data rates may apply. For Help, text "HELP" to 225-523-2521 or to opt-out of messaging, test "STOP" to 225-523-2521. (972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password? Note that Service Autopilot is frequently updated, so the appearance of screens in the video might be slightly different from what you see on your screen, but the concepts are the same. User Guides. This section contains a selection of downloadable User Guides. These often go beyond the information covered in our Knowledge Base Articles.Login to Service Autopilot Username: Password:This is the Built-in Processor for Service Autopilot. This feature is powered by Clearent, a Credit Card Processor with years of experience in the Field Service Industry. They take a hard stance against hidden fees. SA Payments allows you to: Automatically update credit cards. Become Fully PCI Compliant and store Credit Cards on file. Basic Info - ServiceAutopilotSignUpForm. EXPERIENCE GROWTH. ON AUTOPILOT! With Service Autopilot we make it easy for you to automate your business by collecting payments on time (every time), win more jobs with quick estimates, and instantly schedule, route, and optimize jobs! All so you can grow your business faster. Welcome to Service Autopilot! Follow. December 16, 2021 15:10. The onboarding process at Service Autopilot varies for Annual and Monthly subscription members.Dispatch Jobs Information about the area found by going to Scheduling > Dispatch Jobs (the Dispatch Board)Texting a client can only be done from the Job Detail. To do this, use the following steps: On the Dispatch Board, click the Service for the client you wish to text. On the Job Detail, hover over the More dropdown list. Select Send Text . On the Text Message dialog, enter your message. If the Cell Phone Number and Cell Provider are on the ...Create a Rate Matrix. 📽️ Services - Rate Matrix - Video. Services - Only Use For Estimates. Services - Invoice Time Format. Services - Task Color. Services - Update Default Estimate Description. Budgeted Hours - Explained. Job Costing: Set Up Services. Information about Scheduling Settings.Open the QuickBooks Connector. - Use your QuickBooks Admin login credentials (for the initial sync only). - Make sure you’re in single user mode (for the initial sync only). Click the Force Sync button to start the sync, then let it run. Do not close QuickBooks while the sync is running. Your Business, Your Choice. The Service Autopilot training team is delighted to offer a variety of training types (from in-person to virtual) and times to work with busy service businesses like yours. We maximize our time together so that you leave with a TON of knowledge, strategies you can implement ASAP, and perhaps even some automations ... Our state-of-the-art servers are protected by biometric locks and 24-hour surveillance. Our software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and SSL encryption. Click here to read more about our security, backup procedures and system up-time.Feb 26, 2021 · Follow. February 26, 2021 11:52. There are several reasons you may send emails in Service Autopilot. Pro and Pro Plus Members can send Email Blasts and Bulk Emails to a group of clients from the Dispatch Board or Client List. Email Integration subscriptions can also be purchased to bring emails directly from your email provider into SA making ... Service Autopilot has implemented an interactive process to help identify and prevent the possible duplication of newly created Invoices, Payments, and Credits which have synced with Quickbooks. Duplicate transactions can potentially be created when SA sends a new transaction to QB and does not receive a response back from QB. The …Nov 13, 2020 · November 13, 2020 12:11. Click the link below to download and view the Tickets User Guide. This User Guide contains all relevant information on Ticket functionality. Tickets User Guide Jan 2022.pdf. (1 MB) Note that Service Autopilot is frequently updated, so the appearance of the screen in a guide might be slightly different from what you see on your screen, but the concepts are …Client Portal. Adding Tips in the Client Portal. Client Portal Quick Start Guide. 📄 User Guide: Client Portal User Guide for Members. 📄 User Guide: Client Portal User Guide for Clients. Client Portal - Autopay Explained. Using the Client Portal. See all 17 articles.Allows the right to view, edit, and dispatch jobs from the dispatch calendar. Asset Tracking. Allows the right to view, create, and edit assets in Service Autopilot. View/Edit Asset Purchase Info. Allows the right to view and edit asset purchase information. View/Edit Asset Forms. Allows the right to view and edit asset forms. Get Schedule Alerts.Open the QuickBooks Connector. - Use your QuickBooks Admin login credentials (for the initial sync only). - Make sure you’re in single user mode (for the initial sync only). Click the Force Sync button to start the sync, then let it run. Do not close QuickBooks while the sync is running.Service Autopilot allows you to add notes to Jobs so you can order provide your Teams with specific information related to those Jobs. For example, if a Client wants her gate closed after your staff leaves the property, you can have a note appear for the Team on the Route Sheet or Service Autopilot Legacy mobile app that says something …Login to Service Autopilot Username: Password:(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?The Job Wizard can be accessed in two ways. On the Account Review Overlay under the Actions menu on the left, or from the Quick Add plus icon in the top right while you are on an existing v3 screen. The Job Wizard is divided into three different tabs to streamline the workflow of scheduling a Job: 1. Setup. What is this job called: this is the ...Stay up to date with the latest content from the Service Autopilot Marketing Team. HOME SOFTWARE PRICING BLOG CONTACT. INDUSTRIES LAWN CARE CLEANING SNOW REMOVAL FIELD SERVICE PEST CONTROL POOL CLEANING. ABOUT OUR STORY ACADEMY CAREERS. 3495 Piedmont Road NE Building 12, Suite 110 Atlanta, GA 30305Navigate to a client or lead account. Hover over the More dropdown list and click Property Measurements. This will open the map and measurement panel. Use the Measure Property tab to create and manage your measurements. To create measurements, left-click points on the map until you form a closed shape. Note: The 3D view is not …June 25, 2020 12:36. Click t he link below to download the PDF for the Team App User Guide. This guide walks you through the basics of setting up the Team app and using it in the field. Team App User Guide 2023.pdf. (1 MB)Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, …Service Autopilot; Mobile Apps Mobile Apps. Articles and videos pertaining to the Legacy and Team apps. Legacy Mobile App. Information about the Legacy Mobile App. Team App. Information about the Team App. SA Manage Service App. The SA Manage Service app is an app designed for clients to use to access their Client Portal account. Service Autopilot features GPS-based property measurement which allows users to calculate the property size online without an onsite visit. Save hours of time every week with automatic invoicing. Send automated email invoices after the service is complete. Track key performance metrics with custom reports. With Windows Autopilot for pre-provisioned deployment, the provisioning process is split. The time-consuming portions are done by IT, partners, or OEMs. The end user simply completes a few necessary settings and policies and then they can begin using their device. Pre-provisioned deployments use Microsoft Intune in currently supported …Get paid on time, every time, same-day with autopay. Communicate with customers about service visits and scheduling. Set up automations to market your services and follow-up on estimates. Stop leaving money on the table and take your business to the next level with Service Autopilot —the #1 field services CRM. Service Autopilot is a quickly growing, successful 80+ person software company. We are quickly establishing ourselves as the go-to company for the Field Service industry. Our members find our software to be an invaluable tool in managing and growing their entire business. Welcome to Service Autopilot! Follow. December 16, 2021 15:10. The onboarding process at Service Autopilot varies for Annual and Monthly subscription members.Information about Invoices. Search our knowledge base for answers to common questionsService Autopilot; Mobile Apps Mobile Apps. Articles and videos pertaining to the Legacy and Team apps. Legacy Mobile App. Information about the Legacy Mobile App. Team App. Information about the Team App. SA Manage Service App. The SA Manage Service app is an app designed for clients to use to access their Client Portal account.The Help Button in Service Autopilot is a useful tool for getting to a variety of different resources provided by SA. Look for the question mark icon on the right side of the navigation bar: Click the button to launch the Quick Help widget: This menu offers a few options. You'll also see some suggested articles you can access with one click.Your Business, Your Choice. The Service Autopilot training team is delighted to offer a variety of training types (from in-person to virtual) and times to work with busy service businesses like yours. We maximize our time together so that you leave with a TON of knowledge, strategies you can implement ASAP, and perhaps even some automations ... Set Up Email Integration. Set Up Email Forwarding for Email Integration. Disconnect an Integrated Email Address. Set Up Credit Card Processing. About ACH. Set Up QDS with SA. Set Up SendJim Integration. Information about other apps that integrate into SA. Pros: This software seamlessly allows us to bid a job, win the bid, schedule the work, dispatch the work, perform the work, and bill the work. Front to back workflow is awesome. Cons: Somewhat of a steep learning curve. Service Autopilot is so expansive and can do so much that it can be overwhelming for a new user.Jun 25, 2020 · Services and Products work together in Service Autopilot, but they work separately for Job Costing. A Service is always required in order to have a Product on a Job. The Product “Cost” is the company’s wholesale cost. The “Rate” is the retail markup (if applicable). The Cost goes on the Job Costing report. Service Autopilot allows you to add notes to Jobs so you can order provide your Teams with specific information related to those Jobs. For example, if a Client wants her gate closed after your staff leaves the property, you can have a note appear for the Team on the Route Sheet or Service Autopilot Legacy mobile app that says something …Step 1: Employee Total Payroll Burden. Go to Team > Employees and select an employee record. Click Edit . On the Edit Employee screen, click the Payroll/Job Costing tab. The Total Labor Burden Hourly Rate is recorded on the right. Note: Labor Burden is the cost for an employee, such as Gross Pay + Taxes + Insurance, etc.Service Autopilot Member Login. (972) 728-4040. Log In to Service Autopilot. Log In. Forgot your Password?Find answers to common questions, how-to videos, interactive courses, user guides, and more about Service Autopilot features and functions. Learn how to use SA … If you had Services imported into SA from another system or if any other user on your account added any Services, you will see them in this list. Click the name of any Service to view or edit it. To create a new Service, click Add Service. This will open the Add Service overlay to the "Details" tab: Fields in bold are required. We've been working to address performance issues on the Dispatch Board, and across Service Autopilot in general. We found that a lot of the performance issues on the Dispatch Board end up affecting the rest of the site. Moving to a more efficient version of the Dispatch Board will lead to better performance on the Dispatch Board, and …Your Business, Your Choice. The Service Autopilot training team is delighted to offer a variety of training types (from in-person to virtual) and times to work with busy service businesses like yours. We maximize our time together so that you leave with a TON of knowledge, strategies you can implement ASAP, and perhaps even some automations ...Either double-click on an empty time slot or left-click and drag through empty time slots. Double-click on the pencil icon to open the Schedule Item dialog. Select Job or Calendar Event. Click Select. This …Jun 25, 2020 · Service Autopilot allows you to give more than one Employee permission to use the full site and Mobile Apps. Users with their own logins are able to get notifications and alerts, save special client views from the Dispatch Board and within the Client list, clock in and out of work, creating a time stamp for time sheet verification, and ... Service Autopilot. Accounting. Contracts and Installment Plans. Contracts and Installment Plans. Information about V3 Installment Plans and V2 Contracts.Start the 7-Step Setup Wizard. When prompted at step 2, click Yes to confirm that you will be syncing, then select QuickBooks Desktop. For Step 2a: answer these questions accurately for your company. For Step 2b: Click I’m Ready to Sync. Follow the prompts to download the SA QuickBooks Connector program.Follow. June 25, 2020 12:34. Click the link below to download and view the Automations User Guide. This guide explains how to streamline repetitive time-consuming tasks and create an automated process for those tasks. Automations User Guide 2023.pdf. (2 MB)Team. Articles and videos pertaining to the Team section, such as Employees and Vendors.December 28, 2020 14:51. This video explains how to set up an Employee or Vendor as a mobile-only Service Autopilot user. 2:15.Two Way Texting Registration FAQs. July 05, 2023 15:05. As of July 5, 2023, wireless carriers require companies to register their texting numbers to ensure that text messaging services are used responsibly and in compliance with all relevant laws and regulations. The main reason for this requirement is to combat spam and fraud, which …To make a Prepayment in the Client Portal, the client must follow these steps: By default, the credit card on file will be selected. Click Use Different Credit/Debit Card to enter a different card: Enter the amount of the Prepayment in the Amount to Prepay field. Click the green Prepay button. A message will display to confirm the transaction.This section contains a selection of downloadable User Guides. These often go beyond the information covered in our Knowledge Base Articles. Note that Service Autopilot is frequently updated, so the appearance of the screen in a guide might be slightly different from what you see on your screen, but the concepts are the same. 7-Step Setup Wizard.Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...Jun 25, 2020 · June 25, 2020 12:36. This video explains how to use Master Routes in Service Autopilot. Online customer portal. Both Jobber and Service Autopilot provide a customer portal that lets you provide a better customer experience for clients. Jobber’s online customer portal gives your customers 24/7 access to the information they need. They can request work, view appointment details, approve quotes, review scheduled jobs, and …Login to Service Autopilot Username: Password:Service Autopilot Member Login. (972) 728-4040. Log In to Service Autopilot. Log In. Forgot your Password?December 28, 2020 14:51. This video explains how to set up an Employee or Vendor as a mobile-only Service Autopilot user. 2:15.December 17, 2020 10:05. This video explains the page you see if you click your Avatar icon > Account & Billing . 2:09.
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Email Integration - Overview. 📽️ Set Up Email Integration - Video. Set Up Email Integration. Set Up Email Forwarding for Email Integration. Disconnect an Integrated Email Address. Set Up Credit Card Processing. About ACH. Set Up QDS with SA. Set Up SendJim Integration.If your client portal is set to allow clients to submit a Ticket, then you will see a small green icon on the bottom right. When clicked, the Open a Ticket dialog will open: The user will only need to select a Ticket Category and enter less than 500 characters of text to open a Ticket. Optionally, click the paper clip icon to add attachments ...Service Autopilot by Xplor, Richardson. 9,773 likes · 82 talking about this. Work less and grow faster. One service business software to automate everything. Part of Xplor.(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Add an Employee. 📽️ Add Employee - Video. Change or Reset an Employee Password. Employee Account - Enable Notifications. Employee Account - Enable Office Time Clock. Add a Chemical Applicator License Number. Set Up a Service Autopilot User. 📽️ Set Up a Mobile Only User - Video. 📽️ Add a Sales Representative - Video.Jun 25, 2020 · When you click the Sync Connector icon, it will open a screen that looks like this: Most of the functions are at the top of the Connector: Force Sync - this is how you start the sync. This button must be clicked to start the sync upon opening. QuickBooks must also be open in order to start the sync. Stop - If the sync is running, this button ... Service Autopilot Member Login. (972) 728-4040. Log In to Service Autopilot. Forgot your Password? The two-way QuickBooks Sync is unique to Service Autopilot. This is the only platform in our industry that fully integrates with the QuickBooks API. When you update something in QuickBooks Desktop or QuickBooks Online, that information will automatically update in Service Autopilot. Likewise, update something in Service Autopilot and QuickBooks ...June 25, 2020 12:41. A Work Order is a setting on a job that groups two or more services together on the Dispatch Board. Instead of multiple rows with each service, you'll see one row for the entire job. Any One-Time, Recurring, or Waiting List Job with more than one service can be a Work Order. Note: Work Orders only affect the display on the ...Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, …(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Create a Client Email. Go to Settings > CRM > Documents. Click Add Document on the top right corner of the Document list page. For Document Type, select Client Email. Enter a document name and description (for your reference only; these are not seen by the Client). Enter an email subject, which will appear on the subject line of the …Dispatch Jobs Information about the area found by going to Scheduling > Dispatch Jobs (the Dispatch Board)Service Autopilot helps businesses manage their operations more effectively throughout the service cycle. From generating leads and providing customer service to ….