How do you reset xfinity cable box - To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.

 
Oct 11, 2020 · I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the system and waited more than 30 seconds ... . Ford 6600 tractor problems

The first step in resetting your Xfinity cable box is to power cycle it. Follow these steps: Locate the power cord connected to the back of the cable box. Unplug the power cord from the wall outlet or power strip. Wait for at least 10 seconds. Plug the power cord back into the outlet or power strip. 2.XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ...Feb 13, 2024 · Step 1: Access the Menu. Pick up your Xfinity remote control. Press the Xfinity button to access the main menu of your Xfinity TV Box.; Step 2: Navigate to Settings. Using the arrow keys on your remote, move over to the settings menu. Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.Select Factory Reset. Physical Reset Button: 1. Unplug the power cord from the back of the Xfinity TV box. 2. Find the small, red reset button on the back of the Xfinity TV box. 3. Use a paperclip or other thin object to press and hold the reset button for about 10 seconds until the power light starts flashing. 4.Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light. RNG150 and XG1 TV BoxesFollow these instructions to reset the XR15 remote without a setup button. 1. Press and hold the A and D buttons simultaneously. 2. As a result, the remote's LED light changes from red to green. 3. After that, press the buttons 9-8-1 in sequence. 4. Finally, the LED light on the remote will blink twice.How do I turn on Power Saver? To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On."If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Feb 13, 2024 · Step 1: Access the Menu. Pick up your Xfinity remote control. Press the Xfinity button to access the main menu of your Xfinity TV Box.; Step 2: Navigate to Settings. Using the arrow keys on your remote, move over to the settings menu. Sep 7, 2019 ... How To Setup Xfinity X1 Cable TV Box. Todd's Garage · 173K views ; xr11 xfinity and Cox Contour remote full break down reset and program. The ...If you would like to make changes to your Purchase Pin, we highly recommend visiting our "Manage X1 and Stream PIN Settings Online" support page to help find instructions from activating, deactivating, and resetting the parental and purchase pin locks. Please let us know if you need any further assistance by replying to this thread.Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent. We use Cookies to optimize and analyze your experience on our Services, and serve ads ...Unplug the TV cord for about 10 to 15 seconds then plug it back in. Note, that you can also restart the Box from the Help Menu on your remote control; To access the Help Menu, press the A button on your remote control, pressing OK will bring you to the Restart tile. Press OK again to select Restart, it might take a few seconds for the Xfinity ...The first step in resetting your Xfinity Flex Box is to unplug it from the power source. You can do this by unplugging the power cable from the device's back or turning off the power outlet where the box is connected. Step 2: Wait for about 20 seconds. After unplugging the device, wait for about 20 seconds to allow the device's system to ...Learn to troubleshoot common error codes.Watch Prime Video on X1 and Flex. To access Prime Video on X1 and Flex, press and hold the microphone button and say a voice command like "Prime Video" or "Watch Prime Video" into your Xfinity Voice Remote, or press the xfinity button and go to Apps > Prime Video. You can also go to individual titles by saying voice commands like "The Marvelous ...A Comcast Motorola cable box receives and unscrambles the programming signals from cable television service. While the unit is designed for trouble-free service, the box may occasionally lock up or freeze and stop working normally. Resetting the box will usually correct the jam so programs can be enjoyed on your TV.Feb 13, 2024 · Step 1: Access the Menu. Pick up your Xfinity remote control. Press the Xfinity button to access the main menu of your Xfinity TV Box.; Step 2: Navigate to Settings. Using the arrow keys on your remote, move over to the settings menu. twice when the code is entered. 5. Press the TV Power button on the remote. If the TV turns off, you have successfully. programmed your remote. Turn the TV back. on and press the VOL +/- and Mute buttons. to confirm they control the volume of your. XFINITY XR 11.Restart your devices. You can troubleshoot specific service problems for the following services: Xfinity TV: Follow the instructions in your user manual to reset your TV Box. See user guides for your TV Box. High-speed internet: Restart your Xfinity Gateway. Wireless internet: Follow the instructions to reset your specific router.Turn On Devices. Both your TV and your TV Box will need to be turned on. Do this to get everything set up before resynching. Step 3. Press "Setup". Find the "Setup" button on your remote and press it. Hold it down for a bit, looking for a flashing LED light as an indication that it's working. Step 4. Press "Xfinity".Rustyben. get a receipt for the return. that shows it is 'off' your active account devices and the device can not be used until it goes through recommissioning process. make yourself at ease if you with and add a letter or number or punctuation to your current wifi password. I am not a Comcast Employee.Set a parental lock code. To set a parental lock code, follow these steps: Press the Menu button on the remote. Select the Home icon to display the Main Menu. (The Home icon is the first icon on the left with the picture of a house). From the Main Menu, select Setup. In the next screen, highlight and select PINs Setup. Here you can:To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...Here's how: Start by holding A and D at the same time until the light on the top flashes green. Then press 981, the light may flash several times. After that, with the box powered on you will need to hold the power button on the remote for 3 seconds, then press ok, right arrow, down arrow, power. In a few seconds, the box will reboot if done ...Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ...This article provides instructions on pairing your X1 Wireless TV Box, Flex streaming TV Box (Xi5, Xi6, or XiOne), or your XG1v4 X1 TV Box with a Bluetooth device. This will allow you to stream audio to the device from your TV Box.This video will shown you how to connect the the Comcast XFinity XiD HDMI cable box to you TV, and we'll also show you what comes included in the boxDisclaim...To do so, click on the chat icon located at the top right of this forums page. Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from ...Set up your clock display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. Learn how to set up the clock display on you TV Box.Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.Select Factory Reset. Physical Reset Button: 1. Unplug the power cord from the back of the Xfinity TV box. 2. Find the small, red reset button on the back of the Xfinity TV box. 3. Use a paperclip or other thin object to press and hold the reset button for about 10 seconds until the power light starts flashing. 4.He could do nothing from his end for this new box except to reset it remotely (which I could also do from my Xfinity account via browser) and wait for it to eventually fail again with the RDK-03009 code. I now have an appointment setup for tomorrow for an on-site service rep to hopefully figure out why this latest XG1v4-A box does not work.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Aim your remote at the TV Box, ensuring a clear line of sight. Press the ‘ A ‘ button on your remote. On your TV, choose ‘ Remote Setup ‘. When asked if you want your remote to control TV power and volume, select ‘ Yes ‘. After confirmation of voice control pairing, select ‘ Yes ‘ to control your TV with the remote.Pair to a TV Box. To pair the XR2 or XR5 Remote with a Non-X1 TV Box: While the TV is on, press and hold the Setup button on the remote for three seconds until the All Power button changes from red to green. Enter the first five-digit code listed for the TV manufacturer. Note: The All Power button should blink twice.If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...Nov 9, 2020 ... XRE-10007", press the OK/Select button and the problem goes away until the next daily update or other reset/reboot. I can also use the voice ...Nguyen Kien. October 3, 2023. Discover how to reset your Xfinity cable box to resolve technical issues, boost speed, and troubleshoot common problems. Follow our step-by …Restart your devices. You can troubleshoot specific service problems for the following services: Xfinity TV: Follow the instructions in your user manual to reset your TV Box. See user guides for your TV Box. High-speed internet: Restart your Xfinity Gateway. Wireless internet: Follow the instructions to reset your specific router.It is the X15 remote (the newest one with only one power button) that does not power more than one device on/off. YES: the X15 will power on/off the TV or (and the keyword here is "OR") the receiver, but only one of them (whichever was coded or paired last; once a subsequent device is paired or coded, the first one no longer powers on/off).Unplug the TV cord for about 10 to 15 seconds then plug it back in. Note, that you can also restart the Box from the Help Menu on your remote control; To access the Help Menu, press the A button on your remote control, pressing OK will bring you to the Restart tile. Press OK again to select Restart, it might take a few seconds for the Xfinity ...To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch. 0. 0.Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit ...You might also try unplugging the cable box/DVR/digital adapter power cord for a minute or so. ... If the trouble is due to a faulty Comcast cable box/DVR/digital adapter or anything outside your home, you shouldn't be charged. Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by ...Official Employee. •. 952 Messages. @Blslander, If you still need assistance, let us know. We would love to help. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.It needs a warehouse reset, and there are 2 separate ways to try. Before either way, clear out the remote settings by holding down A&D at the same time until the light turns green (or setup if you have the XR11) then press 9-8-1 in that order.. Press the button on top of the box to where it's off, then hold it down for 2 seconds, press OK/Select button on the remote, right arrow, down arrow ...Complete a Factory Reset on an Xfinity Flex Streaming TV Box. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The box will now update firmware and continue from there. This should cycle the equipment to perform the factory reset.Now, select System Refresh to reset Xfinity Cable Box; Using the Restore Default option. If you want to perform a factory reset without using the app, you can do so with the help of the remote. Follow these steps to get it done: Hold the power button of your cable box. Ensure the device is turned on, which can be confirmed by blinking green lightsMar 30, 2021 · To Set Up Your Clock Display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. I no longer work for Comcast. 3 years ago. 0. Press and hold the reset button. Once you have a toothpick, press the reset button and hold it for about 30 seconds. The lights on the router will then go off, which should tell you that your router is resetting. Step.Mar 30, 2021 · To Set Up Your Clock Display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. I no longer work for Comcast. 3 years ago. 0. Sounds like the default input on your TV is not the HDMI port your Comcast TV box is plugged in to. Go into your TV's settings and see if you can change the default, or try moving your TV box cable to the other HDMI port on your TV. 0. 0.To connect a DVD player to a Comcast cable box, start by tuning both the cable box and the TV to channel 2, 3 or 4, then connect the cable box to the wall. Next, connect the audio ...Only the Master Keypad Code can do that. You can create as many Secondary Keypad Codes as you need. The only limitation is that each code must be unique and may not be the same as the Master Keypad Code. Three permission levels can be assigned to Secondary Keypad Codes. Standard access: Guest access: Arm Only access: Help prevent false alarms ...To use it, connect the IR extender to the IR In input on the back of the TV Box or TV Adapter. Put the other end of the IR extender somewhere that allows a direct line of sight between it and the remote. If you have an Xfinity X1 main TV Box or Player, you can use the XR2/XR5 remote control with Aim Anywhere control (RF capability) even if they ...How to RE-program Xfinity Remote to cable box/THE RESET - YouTube. Cable Gods. 4.04K subscribers. Subscribed. 1.7K. 492K views 5 years ago. Can't …To reset your box, find the button on the back of the box with the word "reset" printed beside it. Hold the button down for five seconds and then release. It may take a few moments for the reset to finish, and then the white light should be gone. If resetting your Xfinity WIFI box doesn't resolve the issue, then it's time to contact ...If you are wondering why your internet bill keeps going higher, this might help explain it. This post has been corrected. This chart explains the dynamics at play in America’s cabl...To start, open your Web browser and go to the URL 10.0.0.1 which is your router. Your default screen should look like this: You can see some basics of the router configuration, including the battery level (mine's at zero! I need to put a new battery in the unit), that I have "low security" set in the firewall configuration, that my ...1. Make sure your box is on. It might turn on as soon as you connect it to power, but if not, press the Power button on top of the case to turn it on. You'll see a …I should rephrase to be clearer. At the main outlet NO channels work on it. On the secondary outlet (same stretch of line the main one is on) it can tune to a few. But, the secondary box can get alot but not all the channels. This issue started when the box was unplugged and we cleaned around it and on top of it.To reset your Comcast cable box: Press and hold the power button on the cable box. Open User Settings on the TV by pressing the Power and Menu buttons together on the remote. Find and select the Restore Defaults option. Press OK to start the reset process.Aug 23, 2020 ... How To Program Xfinity XR11 Voice Remote for the Xfinity X-1 Cable box. CableGods will help you reset your remote if it's stuck on a screen ... The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ... Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.Step 5. Turn on the cable box. The box will take a few minutes to start up. You will see the cable box's welcome screen on your television. The cable box is now reset. Advertisement.Nov 5, 2016 ... This video will shown you how to connect the the Comcast XFinity XiD HDMI cable box to you TV, and we'll also show you what comes included ... Non-X1 HD TV Box (Pace) Turn off the TV Box. Press the Menu button on the remote, and select User Settings. Select TV Aspect Ratio. For an SD TV, select 4:3, then press OK. For an HD TV, select 16:9, then press OK. Select TV Display Capabilities. Highlight each resolution option, and press OK to change to Yes or No. Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.It needs a warehouse reset, and there are 2 separate ways to try. Before either way, clear out the remote settings by holding down A&D at the same time until the light turns green (or setup if you have the XR11) then press 9-8-1 in that order.. Press the button on top of the box to where it's off, then hold it down for 2 seconds, press OK/Select button on the remote, right arrow, down arrow ...I found it can take 2-3 times longer for the TV and AV receiver and cable box to finish all the HDCP handshaking and get me a picture compared to just leaving the box fully powered on. Just installed three new XI boxes and have noticed that the remote doesn't power off the X1 box. TV powers off fine as expected but X1 boxes seem to stay on all ...A Xfinity tech with 14 years experience came yesterday. He tried to reset the first box and it STILL wouldn't get past this point. He replaced the box and the service is now working. He reset the second box and it is now working. He also examined the cable origination point to make sure all the connections were good there. He was here about an ...Sep 7, 2019 ... How To Setup Xfinity X1 Cable TV Box. Todd's Garage · 173K views ; xr11 xfinity and Cox Contour remote full break down reset and program. The ...Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ...8 Messages. 3 years ago. So far replacing hdmi cable seems to be working, no issues with the picture being the wrong size, however now the remote power button does not work, needs a long press to turn off STB, and TV, but receiver doesn’t respond. I’m going to experiment with running hdmi to ARC input on Tv instead of the STB input.X1 TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV.Sep 8, 2023 · 1 – Locate the reset button. The router reset button is located on the back of the router. The reset button is small and recessed and is normally a different color than the rest of the gateway’s housing. For example, if the gateway is black, the button is likely orange or yellow. This makes it easier to identify. Nov 9, 2020 ... XRE-10007", press the OK/Select button and the problem goes away until the next daily update or other reset/reboot. I can also use the voice ...The main difference between Xfinity System Refresh and Restart is the scope of their impact. While Xfinity System Refresh resets your device's settings to defaults, Xfinity System Restart only turns your device off and on again. Xfinity System Refresh is a more involved process that takes longer to complete and should only be used when ...Devices get reset (cleaned) when they are sent back to the warehouse after being returned. You should be able to select a new Wifi network name from network settings in the settings menu. Or if you try rebooting the device, you should be prompted to select a wifi network to connect to. 2.This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Step 4. Press the remote's "Power" button. Aim the remote control at the cable box. Slowly and continuously press the remote's Channel Up button until the new cable box shuts off. When the cable box shuts off it means that the remote is temporarily programmed with the right code to operate the new cable box.If your Disney+ subscription is billed through Xfinity, you can change your plan through your X1 TV Box or Flex streaming TV Box by following these steps: Access the Disney+ app and go to Settings. Select Account. Select Change next to your current subscription plan. Follow the prompts to choose your new plan.To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...

Comcast Business blocks certain ports to protect our customers and the integrity of the Comcast network. These blocks cannot be lifted. Per recommendations set forth by the United States Department of Homeland Security's National Cybersecurity and Communications Integration Center and the Computer Emergency Readiness Team, Comcast Business Internet blocks Port 445 over the public internet in .... Hobby stores missoula mt

how do you reset xfinity cable box

First, place the remote into Setup mode . Press the Setup button until the LED at the top of the remote changes from red to green. Then, Enter the factory reset code. Press the digits 9-8-1. This starts the reset action. Then, the reset completes . The LED blinks green two times, to confirm that the remote finished the reset.To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.76. 52K views 1 year ago. In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you can...You just have to turn off your cable box and unplug the cable wire from the power input. Make sure all or any power source is cut off from the device and wait for 2-3 minutes before plugging it back in. This method works as a reset option, and it can be performed one more time if it didn’t work the first time.Step 4. Press the "Right" arrow button on the remote. "Restore Default. Press OK to confirm" will appear on your TV screen. Press the "OK" button on your remote. The factory settings are restored. Press the "Exit" button on the remote to exit the menu. Advertisement.Xfinity X1 XG1v4 cable box. I went to the local Xfinity store to swap out my cable box for a 4K capable cable box for my new LG 4K TV. The technician at the store assured me that the cable box I received (Xfinity XG2v2-P) was 4K capable. However, from the posts I'm seeing, it appears that I need an XG1v4 or Xi6 cable box and the only way to ...Jan 4, 2018 ... I put a lot of time and patience into making my youtube videos for my fans. Hello to all my Fans I know all of you have commented on doing ... Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ... The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...Since installation, using Xfinity via the X1 box is excruciatingly slow. Loading Disney+, Netflix, or Paramount+ takes 60+ seconds just to get to the "home" screen. Then, trying to select anything forces you to wait a few seconds for a button click on the remote before it actually happens on the screen. Even just pulling up the Guide and ...Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription.From the Self Help screen, scroll down to Set Up Remote using the arrow keys on your remote. Press OK. Choose the correct remote model and press OK. Choose the type of device that you would like to control with your remote: TV, DVD Player, etc. Select the brand of your device. Follow the step-by-step instructions to program your remote.@user_7a5262 Why would he send a wifi extender when the tv is connected to the cable box which is connected to a cable line.I have the same issue and have read through hundreds of these. It happens when a ton of people are watching the same program. The information is compressed through the cable and it is not handling the information.Apps Available on Your X1 TV Box. Please see the following articles to learn more about our Xfinity X1 apps: Learn More About Our Free Xfinity X1 and Flex Apps. Learn More About Our Paid Xfinity X1 and Flex Apps.Try replacing them with new ones. Reprogram the remote: Try reprogramming the remote to your cable box. This can be done through the Xfinity settings menu. Reset the remote: Remove the batteries from the remote and press and hold the "Setup" button for 5 seconds. Release the button and reinsert the batteries.Rustyben. get a receipt for the return. that shows it is 'off' your active account devices and the device can not be used until it goes through recommissioning process. make yourself at ease if you with and add a letter or number or punctuation to your current wifi password. I am not a Comcast Employee.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section. Select the Restart option.We're committed to. keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Once your modem is installed, call 1-800-427-8686 and follow the prompts to activate your modem. After activation is complete, unplug the modem, wait 30 seconds ….

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