Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them.Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Say, "Go to settings," or swipe down from the top of the screen and select Settings. Select Accessibility. Select Closed Captioning , Call Captioning , or Alexa Captioning. Also, go to Settings, then Accessibility. Turn RTT off. Let me know how this works by adding @Steff D (Amazon Staff) in your response. Have a nice day!😊.Use the right arrow or left arrow button to select the gear icon. X1 main menu. Press OK (or center of directional pad) to go to the Settings menu.Choose the "Off" or "Disable" option to turn off the subtitles. Enjoy your sports content without subtitles. Option 2: Disabling subtitles on the ESPN Plus mobile app: Launch the ESPN Plus mobile app on your smartphone or tablet. Login to your account. Navigate to the sporting event or show you wish to watch.Find out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript.Settings page. To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote () and say “Settings.”. See the guide below for more information on each ...These issue have had no resolution through Comcast and I have had xfinity stream for 2 years and has had buffing and lagging issues ever since. ... Are you able to turn off Closed Captioning while watching a specific program? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. ...Turn On Subtitles or Captions on Prime Video on Web, Amazon Devices, and Mobile Devices: During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. You may need to tap your device's screen in order to access this menu. Select the Subtitles or captions you wish to see.The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever...rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.1. connect a computer using an Enet cable to one of the Lanport 1-4 ports on the back, bring up a browser and go to 10.1.10.1. 2. username=cusadmin, password=highspeed. 3. click on connections, …you'll need to use the comcast remote and look on it for a button that says CC or Caption, if you don't see that go into the comcast menu, under options or accessibility, ... I can't turn off Closed Captioning. I turn it off in the Accessibility option, but it won't stay off, it's a Fire tv. 2023-06-17T00:00:00. AnthonyC0411.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …Turn your DVR box off by pressing the power button. Press the 'Menu' button once on your Sparklight remote. This will access the user setting screen. Press the arrow button down to 'Closed Caption.'. To select 'Closed Caption' press the 'Ok/Select' button on the remote. This will enable closed captioning.Peacock turn off subtitles!!!! 🌺HERE It IS !!!!! Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Click left arrow twice left you'll see the orange icon with on box click on it it will turn to off a!!!!!!🤔🤫😐😯😬. Months if not watching anything in peacock .We’re aware of an issue affecting some customers’ Xfinity Stream service, where Closed Captioning is defaulting to “on” when the app is launched. We’re working to resolve the issue and are planning to implement a permanent fix in the coming weeks. In the meantime, you can take the following steps to turn off Closed Captioning.1.3K Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!Apr 2, 2021 · That is a great resource on how to enable Closed Captioning on your X1 TV box. @jak76, we have a small, medium, and large settings to adjust the text size of the Closed Captioning on screen (which can be adjusted by hitting the Xfinity button on your remote and going to the Settings> Accessibility Settings> Closed Captioning options). In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in …After contract negotiations fell short, Comcast Xfinity has announced it will no longer carry Bally Sports Detroit, the broadcast partner for the Detroit Tigers, Detroit Red Wings and Detroit Pistons.Dec 13, 2023 · Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee. I have recently updated the Xfinity Stream app to my LG Web OS tv. I have turned off any setting related to close captioning on the tv, within my online xfinity account and on each network when viewing. After leaving and returning back to Xfinity Stream to watch their tv channels, the close captioning text continues to display.A group of senators has raised concerns that Comcast is still charging customers for modems they don't actually have. By clicking "TRY IT", I agree to receive newsletters and promo...You can't turn this on or off. Learn more about CC.Learn how to turn closed captions on and off on your XFINITY High Definition or Standard Definition set top box. This video features American Sign Language (...how to turn off closed caption on xfinity peacockerin burnett outfront email address. May 19, 2023 . 0 Comments ...Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/optionsWe use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Yes! BritBox provides closed captions, extending beyond mere dialogue text to offer detailed descriptions of sounds within our shows or movies as an accessibility feature for you. This differs from subtitles, which exclusively display dialogue as text. Additionally, we offer multi-language subtitles for subscribers in Sweden, Finland, Denmark ...Turning OFF the blind mode on an LG TV can be performed easily by following these steps: On your remote, select the "Settings" button. Locat and select the "All Settings" icon. Once the Settings is flashed on the screen, look and select "Accessibility.". Within the "Accessibility" menu, look and select the "Audio Description ...Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me...We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...On your Xfinity XR2 remote, press the xfinity button. - The xfinity button is the rectangular button in the fifth row down on the remote.; Use the arrow buttons to go to Setup in the guide. Then press the OK/Select button.; Use the arrow buttons to go to Audio Setup.Press OK/Select.; Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it off.4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying.A"CC" button appears when a video that has captions is accessed from the mobile app. XfinityTV.com also offers the ability to browse for captioned content. Select the Closed Captioning icon in the filters box to view a complete list of videos with closed captions. Comcast is committed to making our products accessible to the widest possible ...Sign in to the Xfinity app using your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi settings from the pop-up card. Use the Broadcast WiFi name toggle button to stop broadcasting your network name. Once finished, select Save. Note: You cannot disable your WiFi network ...Learn how to turn closed captions on and off on your XFINITY X1 Operating System. This video features American Sign Language (ASL) for Deaf / hard of hearing...Miss traveling? We get you. Fortunately, there are ways of transporting yourself to a different country that don’t require getting onto a crammed 10-hour flight — or paying for it....Mar 4, 2024 · Step 1: Closed Captioning Options. Click the “ Settings Icon ” (gear icon), navigate to “ Accessibility “. On the Accessibility page, click “ Closed Captioning Options “. Click the “ Customize ” button. Turning OFF the blind mode on an LG TV can be performed easily by following these steps: On your remote, select the "Settings" button. Locat and select the "All Settings" icon. Once the Settings is flashed on the screen, look and select "Accessibility.". Within the "Accessibility" menu, look and select the "Audio Description ...Comcast pulls plug on Bally Sports. Watching Detroit sports and a Tigers team that is now on the winning side of baseball just got a little tougher for fans who have Xfinity as a provider after ...Oct 8, 2023 · Hey there, @user_b5b834, thanks for reaching out through Xfinity Forums regarding your Closed Captions concerns. We rely on having Closed Captions in my household as well, so I completely understand wanting to ensure they are working! Have you tried doing a reboot on the box to see if that helps with the issue? I have recently updated the Xfinity Stream app to my LG Web OS tv. I have turned off any setting related to close captioning on the tv, within my online xfinity account and on each network when viewing. After leaving and returning back to Xfinity Stream to watch their tv channels, the close captioning text continues to display.Jul 5, 2018 · 1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. You should change the channel and trigger the changes. This is a British crime drama and closed captioning is a must because the main character's accent is indecipherable. Closed captioning is not working for Season 3. According to Acorntv's Facebook page, there are dozens of posts regarding this not working. All the complaints are from Comcast customers. Those viewing Happy Valley via other means ...6.4K. 2. 0. 2. Responses. Accepted Solution. MNtundraRET. +36 more. Gold Problem Solver. •. 5.9K Messages. 3 years ago. While watching a streaming movie, etc., …CCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off.Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off.The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Learn to manage Caller ID on TV settings.Find out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript.Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.Friday, July 24th, 2020 8:00 PM. Closed. Closed captioning on Peacock tvIn recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...Turn On Subtitles or Captions on Prime Video on Web, Amazon Devices, and Mobile Devices: During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. You may need to tap your device's screen in order to access this menu. Select the Subtitles or captions you wish to see.Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. The Comcast Audio Setup page is displayed ...One stick works correctly - I can successfully enable/disable CC. The second stick does NOT turn off CC, even though the accessibility option says "OFF". Tried everything I can think of including power cycle. The Xfinity app does NOT provide CC option and appears to use Firestick accessibility options (font size, opaque, colors etc).Solution home. General Information. Back to PBS Help Home Page. Closed Captioning. Closed Captioning Feedback and Certification. How do I enable captioning on PBS Video Player streaming videos? Can I format my closed captioning settings?How do I get closed captioning on Peacock.? I cannot seem to find anyplace to select it on Peacock. It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and o...Closed Captions & Subtitles - BritBox. BritBox. Getting Started. Closed Captions & Subtitles.I moved recently and opted for the flex box streaming. It was fine for a few months but recently I have had an issue where the closed captioning is stuck on, despite showing as off. I was a cable customer for years and turning it on and off as similar I went into settings and toggled it off, went back to the show, still on.Feb 4, 2022 · In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility settings me... Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me...Plugged in the TV, turned it on, and did a fresh install of the Xfinity Stream app. I launched the app and logged in, still displaying closed captions even though the settings show them as off.-And yes, I did turn them on to see what would happen, and they displayed, then turned them off again, and it still displays closed captions.While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. 0.Turn on your television and your Comcast cable box. Refer to your TV's owner's manual to learn how to also disable. Press the right arrow button to disable the Closed Captioning feature in the cable box. Using the right arrow, navigate to the settings gear icon.Press the Xfinity button on the remote control.If you would like to choose your own ...Aug 17, 2016 ... Comments · Xfinity X1 TV Box – How To Turn Closed Captioning On & Off · Netflix How To Remove Subtitles - Netflix How To Turn Off Subtitles &...Closed Captions are not appearing even though CC is toggled ‘On’. If the CC button is enabled and toggled ‘On’, then captions should be appearing. In the event that they do not appear: Make sure captions are not disabled in the operating system settings for your device. Close the Pluto TV app and try again.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ...When the sidebar menu appears on your screen, scroll down and select Closed Captions. To turn on closed captions, click an option under "Subtitles". To turn on audio descriptions, click an option under "Audio", and choose the audio language you want. On the Vizio Remote Control. Simply press the "CC" button.How to Turn Closed Captions on for Cable TV. Press the Menu button on your remote control. Use the arrow buttons to select Settings & Support. Press the OK/Select button. The first highlighted option should be Accessibility. Use the arrow buttons to select Closed Captioning. Use the arrow buttons to highlight Save.Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...Xfinity Community Forum. Customer Service. Accessibility. closed captions turn off in... U. user_6618cf.How to turn caption on and off with the voice remoteTo turn off closed captioning on a Spectrum remote, press the 'Menu' button and navigate to 'Settings & Support'. From there, select 'Accessibility' and then 'Closed Captioning' to toggle it off. Contents: Quick Fix: Disable Closed Caption on Spectrum Remote Today. Understanding Spectrum Remote Closed Captioning.Step 1: Navigate to the General Settings Menu. To find caption settings, you first need to enter your TV's General settings section. On the main settings screen, use the directional pad on your remote to highlight and select General. The options vary by model but typically include: Picture. Sound. CC, similar to subtitles, is a text transcript of the audio portion of a program as it occurs (either verbatim or in edited form) that appears on your TV and within the Xfinity Stream app and Xfinity Stream portal. Originally designed for people who are deaf, hard of hearing, or have a hearing disability, CC is useful any time the program ... 1. Press and hold the MUTE and XFINITY button simultaneously until the light of your remote turns to green from red. 2. Once done, an instruction will be prompted on the screen asking for the codes. Provide the code and ensure to enter it correctly. 3. Point your XR15 remote towards the TV.Open the Acorn TV app. Select a TV show or film and start playing. Select the CC icon in the upper left corner. Turn captions on or off. You can also control captions from the Home screen by selecting the "Settings" menu (the three dots in the top right corner) and checking or unchecking the "Global Closed Captioning" option.And as far as your suggestion to"play the same program on a smart phone/tablet and see if it has captions. the closed captions may be a 'side car' and not recognized by the x1 set top box" It works on our main cable box with voice control. Evidently that box has additional CC hardware or software to display the CC. Find out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript. Motion: The light is located on the circuit board or near the batteries. Find your sensor below. Activate the sensor. Open the door or window. Motion sensors activate when the cover is removed. If the light blinks three times, pauses, then continues blinking in the same pattern, the sensor is not working correctly and will need to be serviced.Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.I moved recently and opted for the flex box streaming. It was fine for a few months but recently I have had an issue where the closed captioning is stuck on, despite showing as off. I was a cable customer for years and turning it on and off as similar I went into settings and toggled it off, went back to the show, still on.If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off. It appears to be an XFinity issue. If you use Roku, the steps will be the same. 1 Click the Xfinity button. Way to go Xfinity. One of those options will be "Turn off closed captioning.". Many people prefer to watch movies ...Dec 2, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.
Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display .... Dominic russo obituary strongsville
Comcast/Xfinity support… You need to fix this sooner than later as I have multiple options for TV i.e. FiOS, third-party streaming apps… Xfinity steam app is very slow to start and there is no way to turn off close captioning. I will just drop Xfinity steam and move on to something else.Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off.Cancel in store or mail your cancellation request. You can visit a local Xfinity Store to cancel your Xfinity service in person. Find a store. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable. ATTN: Service Change Requests. 1701 JFK Blvd. Philadelphia, PA.Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. …There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Waiting for the selction to return to the movie does not work as it just stays on for minutes. Very annoying. Any idea of why this is happening would be most appreciated.Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/optionsThank you so much for reaching out. I completely understand your concerns with the tv not being able to turn the closed captions off. I'll be delighted to assist with this issue. To turn captions off you can try the following: 1. From the Home screen, use the directional pad on the TV Remote and select Settings (All Settings).For example turn on closed captions on the x1 by activating the mic button on the remote and saying closed captions. Just press and hold the microphone button and say to the device turn on closed captioning or turn off closed captioning. Xfinity for full functionality of this site it is necessary to enable javascript. Repeat the command to turn ...When you get that message, try clicking the "Reply automatically to incoming email" text line just once. It appears that the "checkbox" link includes not only the (missing) box, but the adjacent text as well. Compare the behavior of the "Auto Reply" item to the "Auto Forward" item below it, where selecting anywhere on the "Enable email ...Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it including setting the ...I have the system setting turned off under Display -> Closed Captioning. If I then launch the MLB.tv app and start a game, there are captions. If I then exit back out to my system settings, closed captioning has been turned on. I can manually turn them off and save the settings, but if I re-launch MLB.tv they are turned on again.3. Pair Your Remote for Voice Control. Use Voice Control to search for networks and shows, set DVR recordings, and get recommendations. A. Press and hold the Xfinity button. and Info. button until the status. LED changes from red to green.Samsung Galaxy Note, Android 11+: Go to Accessibility, then under the Hearing enhancements section select Subtitle settings; from there, select Google subtitles (CC) Google Pixel, Android 10+: Go to Accessibility, then under Audio & on-screen text select Captions. Universal: Search for "Subtitles" or "Captions" and find caption settings..
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